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SiteShack offers three channels for 24x7 support to all its customers:
Web Based Ticket System:
- Visit our website www.siteshack.net
- Type in your registered email address with us and password in the boxes appearing in right hand top corner.
- Click on the "Get Support Link" that appears in the top navigation bar.
- You can open new tickets and view the progress of your existing tickets.
24x7 Helpdesk:
- Just call our support number +1-630-364-4044 ext. 2
- Our helpdesk team would log your issue and assign it to the tech team for troubleshooting. You can also track the progress of your ticket.
Email:
Just send an email to support@siteshack.net
with the issue you are facing and our team would log a ticket and start working on it. Please make sure you have included the full description of the issue and you have sent the email using the email address registered with SiteShack.Net.
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